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    Account Executive

    We’re looking for a relationship-driven sales professional who is passionate about global opportunities and education.

    Via TRM is on a mission to “power the next generation of global citizens” with simple and affordable Traveler Relationship Management software. We help study abroad offices at universities as well as educational travel companies increase enrollment on travel programs with our advising & enrollment product, Via Global. We help risk management offices at universities and travel assistance providers operationalize their risk management policies with Via Travel, our travel tracking, itinerary management, text check-in & location software.

    We are looking for a team player with prior experience in bringing in new business and supporting strategic expansion with existing Clients. The person in this role will own the prospecting, outreach, decision, and contracting processes with the support of the executive, engineering, marketing, operations, & client success teams. This person ensures sales practices are aligned with the company strategy and business goals.

    We are an equal-opportunity employer and welcome applications from qualified applicants from all walks of life, regardless of your race, color, religion, sex, national origin, age, disability or genetics.

    This position offers a competitive base salary + commission and bonuses, remote work environment, paid-time off, paid parental leave, health insurance, work travel (post-pandemic), and opportunities to grow within a values-driven company.


    • Take lead in initiating communication and following up with prospects and existing Clients
    • Establish relationships within our target audiences based in trust, solutions and value creation, and mutual understanding
    • Be ambitious and confident about how to meet goals both for yourself and your team
    • Be persistent, patient, and resilient
    • Be detail-oriented and prepared for meetings, demos, and in proposing solutions


    • Contacting potential clients through phone calls and emails and qualifying leads
    • Proactively seeking to generate opportunities within our target audiences
    • Conducting product demos and discovery calls with prospective clients
    • Creating custom proposals, quotes, and Client agreements
    • Negotiating best-fit terms for access to Via TRM products and services
    • Presenting our company’s vision, product, and approach to potential clients
    • Identifying prospect and Client needs and suggesting appropriate products & services
    • Building long-term relationships with clients, partners, and advocates
    • Maintaining consistent and accurate data in our CRM
    • Participating in relevant conversations online and through social media
    • Reporting to the CEO (weekly/monthly/quarterly)
    • Staying up-to-date with Via TRM product releases, campaigns, and offerings
    • Attending international education and other relevant conferences
    • Visiting prospects as needed
    • Collaborating cross-departmentally with marketing, client success, product, operations, and executive teams


    • A passion for international education demonstrated by one or more of the following: 1) Personal study abroad and/or other relevant international experience 2) Professional experience working for a study abroad office, program provider, or youth exchange organization
    • 3+ years of full-time professional experience in inside and field sales as a Sales Manager or Account Manager or similar role
    • Experience growing and managing a portfolio of Client and prospect relationships (we will require references)
    • Track record of meeting an established business KPI or new business goal
    • Experience with CRM software
    • Proficiency in creating & analyzing spreadsheets and charts
    • Excellent writing, verbal communication, and listening skills
    • 4-year degree or equivalent
    • Ability to be productive and reliable in remote, office, and work travel environments
    • Eligible to live and work in the United States
    • Love of people and a natural curiosity


    • Knowledge and experience working in tech and startups
    • Experience working in a remote environment
    • Knowledge of and experience in B2B SaaS sales
    • An up-to-date and professional social media presence


    • Are uncomfortable initiating conversations
    • Are uncomfortable with ambiguity
    • Have not worked for at least 3 years full time in a professional setting
    • Require modest or slower paced environments to thrive
    • Prefer or require complete delegated task lists to be effective and/or daily check-ins from management to know how to move the company forward on a daily basis
    • Are not eligible to live and work in the United States


    Feel like a fit so far? Introduce yourself and apply for the position, email jobs@via-trm.com and include a cover letter (an email is just fine!) and a resume as an attached PDF or Word Doc.

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      Samantha Martin Headshot

      Samantha Martin


      Samantha is the CEO and founder of Via TRM. Previously, she worked as a Study Abroad Advisor at SUNY New Paltz and a Program Coordinator at IEP at Jacksonville University. Samantha completed an MA in Peace and Conflict Studies from the University of Ulster in Derry, Northern Ireland on a Rotary Ambassadorial Scholarship. Her original inspiration for starting a career in international education was a semester study abroad program in Cyprus on a Gilman Scholarship.

      Lisa Stern Headshot

      Lisa Stern


      As the CFO & Strategic Advisor, Lisa’s mission is to ensure that Via TRM maintains financial integrity, stability and accountability. In addition, Lisa plays an integral role in creating company strategy and ensuring that client experience is a seamless, positive and productive relationship throughout each interaction with Via TRM. Previously, Lisa was the CEO and Founder of Big Communications – a pharmaceutical healthcare marketing agency for nearly 20 years. Her original inspiration for helping create global opportunities for young people stemmed from a junior year study abroad program in Paris in 1989 and a ‘family’ year abroad in Paris in 2010.


      Gary Strader


      Gary is the Lead Engineer at Via TRM. Gary has been developing applications for nearly 25 years. He’s worked for large corporations, such as General Motors, as well as several startups, delivering value to millions of customers. He’s a natural leader, going back to his days in the Army National Guard where he was recognized for his leadership skills. Gary’s deep experience and dedication to the team differentiates him from the herd.

      Bridgett Coyle


      Bridgett plays a vital role at Via TRM supporting clients and helping to build our next generation technology. Previously, she worked as a client engagement specialist at Zillow and a Data Analyst and Ecommerce Operations Specialist at Sports Authority.

      Micaela Mathre


      As the Director of Marketing and Client Experience at Via TRM, Micaela leads efforts to reach colleges and universities with Via’s mission to engage every traveler in global opportunities, and oversees the Client Experience. Previously, Micaela worked with the Institute of International Education and helped lead the Generation Study Abroad campaign. Her background includes building and scaling marketing functions for education technology startups. The common thread throughout her background has been a curiosity about the potential of human-centered technology and a commitment to student success.