Our team is made up of engineers, entrepreneurs, educators, and technologists united by a shared passion for making travel simple and accessible.

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    Current Job Openings

    Product Designer

    We’re looking for a user experience aficionado and product guardian to join our growing startup company.

    Via TRM is a B2B software company in the edtech and travel spaces and we’re powering the next generation of global citizens with Traveler Relationship Management products.

    We help study abroad offices at universities and educational travel companies increase participation on domestic and international programs and simplify their workday with simple and affordable advising & enrollment management software, Via Global. We help global risk management offices track and manage group & solo travel and travelers with Via Travel.

    We are looking for a Product Designer to take charge of the entire process of creating products and valuable experiences, including UX/UI, project management, and identifying user problems. Product designers also support the developers through the launch process and collaborate with the business team to ensure alignment between the company brand and the product.

    You are, in short, the guardian of the product: ensuring we have the most relevant, simple, and affordable product that Clients and travelers are happy with. You’ll create and reimagine functional and appealing features across our product suite that address our Clients’ needs and help us grow our customer base. You’ll design with accessibility in mind from day one. You’ll rely on user data & feedback to inform your own creative process.

    We are an equal-opportunity employer and encourage applications from qualified applicants from all walks of life, regardless of your race, color, religion, sex, national origin, age, disability or genetics.

    This position offers a remote work environment, competitive salary, paid-time and holidays off, health insurance, paid parental leave, may include occasional work travel post-pandemic, and opportunities to grow within a values-driven company.

    THE BEST- FIT CANDIDATE WILL…

    • Be results, Client, and mission driven
    • Be comfortable operating independently and adapt to change
    • Hold self and others accountable for continuous learning and improvement
    • Successfully transition between vision/big picture and tactics/details
    • Enjoy being the sole full time designer on the team to start (we are transitioning from our UX/UI contract partnerships to bring this function in house)

    WHAT YOU’LL BE RESPONSIBLE FOR

    • Creating and improving user experience across the product suite
    • Updating & maintaining our company’s Design System
    • User accessibility across devices & browsers
    • Adhering to style standards on fonts, colors and images

    WHAT YOU’LL BE DOING

    • Gather and evaluate user requirements in collaboration with business team (sales, Client Success, technical project managers, operations) and software engineers
    • Visualize design ideas using sketches, storyboards, process flows, etc.
    • Validate user workflows and review with relevant stakeholders prior to engineering implementation
    • Design user interface elements
    • Build page navigation buttons and search fields
    • Develop UI mockups and prototypes that clearly illustrate how sites function and flow
    • Create original graphic designs (e.g. images, sketches and tables)
    • Prepare and present rough drafts to internal teams and key stakeholders
    • Identify and troubleshoot UX problems (e.g. responsiveness, accessibility, confusing navigation, lack of clarity, etc.)
    • Conduct layout adjustments based on user feedback
    • Adhere to style standards on fonts, colors and images
    • Reporting to the executive team on product goals, metrics, and user insights
    • Advise the business team on user flows & experience in our marketing website (viatrm.com) and participate in improving user experience there as needed

    REQUIREMENTS/ MUST HAVES

    • Comfortable working in an environment where innovation and change are the norm and often encouraged
    • A formal certification in UX/UI design
    • A passion for building great digital products
    • 4+ years of full-time experience working in UX/UI design at a product company
    • Experience working directly with engineers & guiding implementation of designs
    • A portfolio of prior products you’ve designed

    DESIRED/ NICE TO HAVES

    • A personal passion or experience for studying, living, or traveling abroad
    • A bachelor’s degree in UX/UI, graphic design, or visual communication/arts
    • Experience working at a startup

    PASS THIS BY IF YOU…

    • Are a design firm or contractor (inquiries will not be responded to)
    • Do not currently live and already work in the United States (inquiries will not be responded to)
    • Have not yet worked full time in a professional setting
    • Cannot achieve your best results in a remote work environment
    • Do not thrive off of solving problems with a small team
    • Feel uncomfortable in either a mentoring or learning capacity

    APPLY

    Introduce yourself and apply for the position, email jobs@via-trm.com and include a resume. If you have a GitHub profile, please include a link in your initial email.

    Ready to simplify travel?

    Access a free, self-guided product demo of Via Travel.

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      Samantha Martin Headshot

      Samantha Martin

      FOUNDER & CEO

      Samantha is the CEO and founder of Via TRM. Previously, she worked as a Study Abroad Advisor at SUNY New Paltz and a Program Coordinator at IEP at Jacksonville University. Samantha completed an MA in Peace and Conflict Studies from the University of Ulster in Derry, Northern Ireland on a Rotary Ambassadorial Scholarship. Her original inspiration for starting a career in international education was a semester study abroad program in Cyprus on a Gilman Scholarship.

      Lisa Stern Headshot

      Lisa Stern

      CFO & STRATEGIC ADVISOR

      As the CFO & Strategic Advisor, Lisa’s mission is to ensure that Via TRM maintains financial integrity, stability and accountability. In addition, Lisa plays an integral role in creating company strategy and ensuring that client experience is a seamless, positive and productive relationship throughout each interaction with Via TRM. Previously, Lisa was the CEO and Founder of Big Communications – a pharmaceutical healthcare marketing agency for nearly 20 years. Her original inspiration for helping create global opportunities for young people stemmed from a junior year study abroad program in Paris in 1989 and a ‘family’ year abroad in Paris in 2010.

      Gary

      Gary Strader

      LEAD ENGINEER

      Gary is the Lead Engineer at Via TRM. Gary has been developing applications for nearly 25 years. He’s worked for large corporations, such as General Motors, as well as several startups, delivering value to millions of customers. He’s a natural leader, going back to his days in the Army National Guard where he was recognized for his leadership skills. Gary’s deep experience and dedication to the team differentiates him from the herd.

      Bridgett Coyle

      TECHNICAL SUPPORT ENGINEER

      Bridgett plays a vital role at Via TRM supporting clients and helping to build our next generation technology. Previously, she worked as a client engagement specialist at Zillow and a Data Analyst and Ecommerce Operations Specialist at Sports Authority.

      Micaela Mathre

      DIRECTOR OF MARKETING & CLIENT EXPERIENCE

      As the Director of Marketing and Client Experience at Via TRM, Micaela leads efforts to reach colleges and universities with Via’s mission to engage every traveler in global opportunities, and oversees the Client Experience. Previously, Micaela worked with the Institute of International Education and helped lead the Generation Study Abroad campaign. Her background includes building and scaling marketing functions for education technology startups. The common thread throughout her background has been a curiosity about the potential of human-centered technology and a commitment to student success.