Yes! Both Via Global and Via Travel notifies users of upcoming deadlines, status updates, new messages, and more so that program and travel managers can cut out manual reminders and focus on more important tasks at hand.
How does Via Global’s proprietary Program Matching recommendation tool work?Samantha Martin2020-10-20T16:13:10+00:00
Students or interested travel participants create an account with your organization, answer a few simple questions in a fun and personalized quiz, then get matched to programs run or approved by your organization! Students can always edit their program preferences to get new results, search or filter for available programs. Program Matching is a proprietary feature in Via Global and was launched with the original Via Global product in 2016. It also got a makeover in 2020!
How is Via Global similar to or different from Terra Dotta, Symplicity Horizons, or Embark?Samantha Martin2020-10-20T16:09:42+00:00
Just like #everystudent is unique and drawn to the program that’s right for them, every campus is unique and chooses study abroad and travel management software that fits their values and student, faculty and staff needs. Via TRM was founded by a former study abroad advisor who built a team of technology, design, and business experts to usher in next generation software solutions that are user-friendly for everyone. By design, all Via TRM software is simple to set up and requires no “tech speak” or prior knowledge of software. Finally, Via TRM supports all software products with a U.S.-based Client Success team who is dedicated to an approachable, responsive, and proactive client success & support model.
What if I have both Via Travel and Via Global?Samantha Martin2020-10-22T21:28:33+00:00
You’ve got a full suite of Traveler Relationship Management tools to draw from that seamlessly work together! For example, you can associate global programs in Via Global with trips in Via Travel with a click of a button. Traveler profile information populated in one will become automatically available in the other with the adoption of both products.
Can we pull in our affiliate provider programs?Samantha Martin2020-10-20T15:57:18+00:00
Yes! Authorize programs individually or in batch by organization with Via Global’s program management tools. Via Global has over 100 study abroad and international education organizations who have put programs into our platform. Don’t see one of your partners? It’s free for them to create an account and put their programs into Via Global.
Via Leads provides only qualified leads straight to your inbox, hence is a pay-per-lead model. A student creates a Via Global account with one of your university partners, views your program, and opts-in to connect with you directly. You will know their name, home institution, email, the name of the program & term they are interested in, and even which button they clicked to request to connect with you. By contrast, online program review sites and directories are public websites that drive both qualified leads and unqualified traffic to your own website. Online program directories use a pay-per-click model.
Can we use Via Global or Via Travel for all of our lead capture, application management, and solo and group travel management?Samantha Martin2020-10-20T15:42:43+00:00
Yes! Program providers can use our lead capture, advising, application, and pre-departure features to increase participation, streamline communication, and make the workday easier. All Via TRM software products can integrate with other CRMs, payment systems, marketing software, etc. Contact our business development team at firstname.lastname@example.org.
Can we put our programs into Via Global for free?Samantha Martin2020-10-20T15:40:40+00:00
Yes! Setting up a Via Global account is easy and free. Add or edit your programs anytime. Please note: you must be a legally registered business operating educational travel programs and working with an existing Via Global Client in order to create a Via Global account.
If we update our programs, will they update everywhere?Samantha Martin2020-10-16T20:03:14+00:00