Via Trainings: Make the Most of Our Tools & Tech

Choose the Best Option for You, from Private to Group Training Sessions

When you partner with Via TRM for your travel risk management and study abroad software, we don’t just hand you our tools and technology and send you on your way. Sure, we’ve created intuitive traveler relationship management and travel risk management software solutions, but even so, you’ll likely have questions—and we have answers.

Whether you’re new to the Education Abroad community, new to Via TRM, or new to your university or study abroad provider—or it’s been some time since you fired up your Via dashboard (thanks, COVID-19), we have the training you need to fully engage with Via’s tools and technology.

Here are the options available to you. Let’s get you started!

Private Training

New to Via? Our private training sessions are your best option. Your sessions are:

  • Instructor-led
  • Private
  • Hours-based
  • Customized and personalized
  • Strategic
  • Purchased with new user license or add-on
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laptop screenshot of a Via TRM BOLD Seminar 2020 panel discussion
Via TRM BOLD Seminar 2020 closing panel discussion flyer

Group Training

Need a refresher? New to your university or study abroad provider? Brand-new Via user and feeling overwhelmed with all of your responsibilities? If you’re one of the above (and also prefer to learn with a group and follow up later with specific questions), our group training is the way to go. Your sessions are:

  • Instructor-led
  • Group-focused
  • Comprehensive, taking you from start to finish
  • Delivered over several weeks so you have time to reflect, practice, and build skills
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Via Global 101

This training takes a deep dive into Via Global, our study abroad software. You’ll learn all about getting around Via Global’s:

  • Dashboard: Filters, columns, and sorting—oh my!
  • Organization Setup:
    • Account settings and branding
    • Users
    • Roles and permissions
    • Term names
    • Authorized programs
    • Notifications
WATCH RECORDED VIA 101 TRAINING 11/4/21
SCHEDULE NOW 12/2/21
graph of speaker types represented at Via TRM BOLD 2020 Seminar
Via TRM BOLD Seminar 2020 closing panel discussion flyer

Via Global 201

This training is all about getting ready to:

  • Create applications and forms
  • Create internal programs
  • Add internal program settings
  • Create authorized program suitcases (don’t worry, we’ll explain)
  • Authorize programs
  • Assign suitcases
  • Allow and set up program alternates
WATCH RECORDED VIA 201 TRAINING 11/11/21
SCHEDULE NOW 12/9/21

Via Global 301

This training is all about getting going. It covers:

  • Traveler workflow
    • View programs
    • Find programs
    • Apply
    • Admin review/approvals
    • Pre-departure forms
    • Application transfer
  • Reporting
  • Events and invites
SCHEDULE NOW 11/18/21
SCHEDULE NOW 12/16/21
graph of speaker types represented at Via TRM BOLD 2020 Seminar

Via Travel

This training explores Via Travel, our solo and group travel software with built-in travel risk management, including on-site text check-in and geolocation (we call that “SafeCheck”) to the ability to track everything from flights to housing. This comprehensive TRM software also allows you to customize it with your brand colors, create custom reports and more. If you want Via Travel training, contact us directly and we’ll let you know when our next training is scheduled.

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Ask Me Anything

During Ask Me Anything, we field questions from current Via TRM clients during an hour-long session. Whether your question is small or big, we’ll give you the answers you need to make the most out of Via TRM.

ATTEND ASK ME ANYTHING 11/19/21
ATTEND ASK ME ANYTHING 12/17/21

 

 

Knowledge Base

If you’re familiar with Via TRM but need more details to optimize how you use our powerful tools and technology, tap into our Knowledge Base so you can build your comprehension and skills.

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