Built By and For International Education
Why Institutions Choose Via International Over “The Other Guys”
Founded in 2012 by international education professionals, Via was designed to solve the real challenges of ISSS and study abroad offices. “The other guys” often repurpose generic CRMs or legacy systems that require heavy IT support and expensive customization.
Feature / Service
Via International
The Other Guys
SEVIS Compliance
Real-time RTI and full batch support for F, M, and J records; reconciliation tool; electronic I-20/DS-2019 distribution
Limited batch support, manual reconciliation, no unified toolset
Unified Records
Single record for each student/scholar across visa types and levels of study
Fragmented records requiring duplicate data entry
Student & Scholar Experience
Intuitive self-service portal, electronic forms, requests, document delivery, announcements, and history of all interactions
Clunky portals, limited mobile access, inconsistent user experience
Automation
5,000+ automation combinations: assign requests, tag records, send conditional communications, streamline workflows
Few automations; requires manual staff effort
Data Security
SOC 2 Type 2, HIPAA, GDPR, TX-RAMP certified; penetration-tested annually
Partial or inconsistent compliance certifications
System Reliability
99.998% uptime guarantee (AWS redundant infrastructure)
Frequent outages; downtime during updates
Support
In-house team, <3hr response time, no backlog; custom onboarding, webinars, Via Academy, online community
Outsourced, ticket backlogs, slow response times
Continuous Improvement
150+ partner-driven feature releases annually
Infrequent updates; minimal customer input
Why It Matters
- Less Risk: Streamlined compliance reduces costly errors.
- Less Work: Automations save staff time.
- More Engagement: Modern student portals and mobile-first design increase adoption.
- More Trust: Decade-long track record, 170+ institutions, industry-leading security.

The Bottom Line
With Via International, you get more than software—you get a partner. While “the other guys” struggle with outdated technology, slow service, and rigid systems, Via delivers modern, secure, and student-centered solutions built to make your international office thrive.
